Grid Layer

Unified Customer Feedback for B2B.

Empower your enterprise with Reedeck. Manage and respond to all your customer messages from Slack, Teams, email, and more all-in-one omni-channel platform.

Reedeck dynamic customer support dashboard showing multi-channel inbox

Trusted by top support teams in finance, telecom, tech, and beyond

GTCO bank logoCitibank logoUBA bank logoFidelity Bank logoMTN telecommunications logoAccess Bank logoAirtel telecommunications logo

Streamline Your Customer Support with These Powerful Features

Unified dashboard interface showing customer conversations

Unified dashboard

Get a complete view of your customer conversations across platforms. Simplify your workflow and never miss a message.

Multi-channel integration dashboard showing various social media platforms

Multi-Channel Integration

Connect WhatsApp, Facebook, Twitter, and more. Handle every channel from one centralized platform.

Analytics dashboard showing customer support metrics and insights

Analytics & Insights

Track your teams performance and understand customer sentiment with real-time reports.

ZendeskSlack
Discord
Telegram

Seamlessly
Connect Your
Favorite Tools

Hubspot
Freshworks
Linkedin
Tidio
X
Gmail
Whatsapp
Instagram
TikTok
Vector
Facebook
grid Layer

Why Choose Reedeck?

Save Time

Save Time

Centralized Workflow: Manage all customer messages emails, social media DMs, live chat, and more on one intuitive platform. No more switching between tabs or appsImpact
Streamlining communication channels reduces confusion and administrative overhead, boosting overall productivity by up to 50%
Delight Customers

Delight Customers

Fast Response Times: Handle inquiries quickly with a unified inbox and instant notifications. Customers appreciate not having to wait for answers.Impact
Happy customers stay loyal. Delight them with seamless support and earn their trust, which can lead to increased retention rates and positive word-of-mouth referrals.
Empower Your Team

Empower Your Team

Collaborative Tools: Assign tickets to specific agents, add internal notes, and escalate issues easily for better team collaborationImpact
Empowering your team fosters motivation and accountability, improving their efficiency and job satisfaction while reducing turnover.
Grid Layer

Pricing

Tailor-made for enterprise and scaling organizations, with the flexibility to suit your needs.

MonthlyAnnually

Starter

$35/agent/month

Perfect for small teams getting started with customer support.

  • 3-channel integration
  • Up to 10,000 messages per month
  • 2 hosted forms
  • 1 AI Agent
  • 5 Teammates
  • 7-day chat history
  • Email support
  • Basic analytics
Get started

Professional

$85/agent/month

For growing teams requiring more power and flexibility.

  • 5-channel integration
  • Up to 50,000 messages per month
  • 10 hosted forms
  • 3 AI Agents
  • 20 Teammates
  • 30-day chat history
  • Priority support
  • Advanced analytics
  • Custom branding
  • API access
Get started

Enterprise

$118/agent/month

For large organizations needing unlimited scale and dedicated support.

  • Unlimited channel integration
  • Unlimited messages
  • Unlimited hosted forms
  • Unlimited AI Agents
  • Unlimited teammates
  • Unlimited chat history
  • Dedicated support
  • White labeling
  • SSO & Dedicated manager
Contact sales

Frequently Asked Questions

Ready to dive in?Start your with us today.

Put your customers first, and increase customer success for your business with our all-in-one powerful platform

Get started
App screenshot